Chicago Cabbies versus Uber Drivers: Who's the Safer Choice

May 5, 2018


Welcome to Taxi One's blog post on the safety comparison between Chicago cabbies and Uber drivers. As a leading ground transportation provider in the travel and tourism industry, we understand the importance of safety when it comes to choosing a transportation service. In this article, we will explore the key factors that contribute to a safer ride and help you make an informed decision.

Training and Background Checks

One crucial aspect that sets Chicago cabbies and Uber drivers apart is the level of training and background checks they undergo. Chicago cabbies are required to complete extensive training programs, including defensive driving techniques, customer service, and knowledge of local traffic laws. Additionally, they undergo thorough background checks, including fingerprinting and criminal history checks. This rigorous screening process ensures that only qualified and trustworthy individuals become licensed taxi drivers.

On the other hand, while Uber drivers also go through background checks, some argue that the process may not be as stringent as that of traditional cabbies. Critics claim that Uber's background check system may have loopholes, potentially allowing individuals with questionable pasts to become drivers. However, it is worth noting that Uber has implemented several safety measures over the years to enhance passenger security.

Vehicle Inspections and Maintenance

Another critical factor to consider when evaluating the safety of Chicago cabbies and Uber drivers is the condition of their vehicles. Chicago cabbies must adhere to strict vehicle inspection requirements imposed by the city's transportation authority. These regular inspections ensure that taxis are mechanically fit, clean, and equipped with necessary safety features.

Uber drivers are also expected to maintain their vehicles in safe operating conditions. However, since Uber uses personal vehicles, there may be variations in the overall quality and maintenance of the cars. To address this concern, Uber has implemented vehicle inspection programs for their drivers. These inspections focus on key safety aspects, such as brakes, tires, and lights, to ensure that only roadworthy vehicles are used for passenger transportation.

Driver Accountability and Ratings

When it comes to accountability and passenger feedback, Uber's rating system plays a significant role. After each Uber ride, passengers have the opportunity to rate their driver and provide feedback on their experience. This feedback mechanism helps Uber identify and address any potential safety concerns. Drivers with consistently low ratings may face penalties or even be permanently removed from the platform.

In the case of traditional Chicago cabbies, accountability is enforced through their licensing authority. Complaints against drivers can be filed directly with the city, leading to investigations and necessary actions. This system ensures that taxi drivers are held accountable for any misconduct or safety violations.

Insurance Coverage

A crucial aspect of passenger safety is insurance coverage in the event of an accident. Chicago cabbies are required to carry commercial auto insurance policies explicitly designed for the transportation industry. These policies provide comprehensive coverage for both passengers and drivers involved in any accidents during the taxi ride.

Uber also offers insurance coverage for their drivers. However, the level of coverage may vary depending on the driver's status within the Uber app. When a driver is actively carrying passengers or en route to pick up a passenger, Uber provides liability coverage. When the driver is logged into the app but not engaged in a trip, contingent liability coverage may apply. It's important for passengers to be aware of the insurance details to ensure they are adequately protected.


In conclusion, when deciding between Chicago cabbies and Uber drivers for your ground transportation needs, it's essential to consider various factors related to safety. While both options have their own merits and potential drawbacks, Chicago cabbies undergo extensive training, strict background checks, and adhere to comprehensive vehicle inspections. Uber drivers also undergo background checks and have implemented additional safety measures over time.

Ultimately, making the safer choice may vary depending on your personal preferences, circumstances, and location. At Taxi One, we prioritize safety and provide well-maintained vehicles driven by professional cabbies with excellent driving records. We understand the importance of peace of mind when traveling, and we strive to exceed your expectations. Choose us for your ground transportation needs and experience a safe and reliable ride through the vibrant streets of Chicago.